Terms of service

1. The service

These terms are between you and Tessum, Inc., the operator of the Brava product and brand. Brava is an AI-assisted creation platform available at createbrava.com. By creating an account or using the service, you accept these terms. If you use Brava on behalf of an organization, you confirm that you have authority to bind it.

2. Account and security

You must provide accurate information, protect your credentials and notify contact@createbrava.com if you suspect unauthorized access. You are responsible for activity from your account and for ensuring that members of your workspace use Brava in accordance with these terms.

3. Your content and results

You retain any rights you hold in prompts, trademarks, files and other material you provide. You authorize us to process them only to operate, protect and improve the requested service. To the extent permitted by law and the applicable AI provider's terms, you may use generated results; you must review them before publishing.

Generative system outputs may not be unique, accurate or free of third-party rights. Brava does not guarantee exclusivity and does not replace human, legal or brand review.

4. Acceptable use

You may not use Brava to infringe rights, impersonate or deceive harmfully, create illegal material, exploit children, distribute malware, bypass security controls, abuse quotas or attempt to access other workspaces. You must also follow the applicable policies of the AI providers used.

5. Credits, plans and charges

Credits are internal usage units, not money or transferable assets. Recurring plans are charged in advance through Stripe at the selected interval and renew automatically until cancelled. Annual plans receive the annual allocation after payment is approved. You may cancel through the billing portal before renewal; cancellation normally takes effect at the end of the paid billing period. One-time credit top-ups are available on any plan and do not start a recurring subscription. Charges, taxes and refunds follow the terms shown at Checkout and applicable law. Except where required by law or expressly offered at Checkout, cancelling does not create a partial-period refund, and consumed credits are not refundable for cash. Failed or undelivered jobs follow the credit-return and payment-reconciliation protections described in the service.

6. Availability and changes

We may change models, credit costs and features to maintain quality, security or viability. We will try to communicate material changes. We do not promise uninterrupted availability; failed or stalled jobs receive an automatic return of reserved credits when applicable.

7. Suspension and termination

We may limit or suspend an account for fraud, security risk, nonpayment or violation. You may cancel a subscription through the billing portal. Account deletion removes personal workspaces and creations from the active service; if encrypted recovery backups are active, copies may remain isolated until their configured lifecycle expires, for up to approximately 60 days. Termination does not remove outstanding obligations or provisions that by their nature must survive.

8. Liability

Brava is provided as is and within the limits allowed by law. We are not liable for decisions based solely on an AI result, indirect loss or unlawful use of content. Nothing in these terms limits non-waivable consumer rights.

9. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Subject to any mandatory consumer forum or rights that cannot lawfully be waived, disputes must be brought in the state or federal courts located in Delaware. Before filing a claim, you and Tessum, Inc. agree to make a good-faith attempt to resolve it through contact@createbrava.com.

10. Contact

Tessum, Inc., 2810 North Church Street, STE 89535, Wilmington, DE 19802, United States. Questions, legal notices and support requests: contact@createbrava.com.